Smart Reader® Worldwide Sdn Bhd established with a motto in providing “The Educational Experience For Success” is committed to promote good conduct. The said CONDUCT or also known as “Smart Reader® Values” is enshrined in our code of conduct. Smart Reader® Worldwide Sdn Bhd is committed to promote integrity and to ensure good business ethics. Every employee of Smart Reader® Worldwide Sdn Bhd is expected to CONDUCT himself or herself in accordance with this code.

Compliance

Smart Reader® Worldwide Sdn Bhd is committed to the highest standard of integrity and full compliance with all applicable laws. We are also committed to the United Nations Declaration of The Rights of The Child 1959 or any other United Nation Declaration pertaining to children ratified by the Government of Malaysia.

Smart Reader® Worldwide Sdn Bhd respects trademarks and/or copyright owned by others. Hence, as owner of Intellectual Property we justly expect the same from others.We would endure to strictly comply and enforce all laws and regulations in force pertaining to copyright and trademarks in jurisdictions in which we operate.

Openness

We believe and uphold to the principle of honesty and truthfulness in our words and action within our organisation, and with our suppliers and customers.

In our journey to provide Educational Experience for Success, we strictly adhere to honesty in our business dealings. We promise to provide full, fair and accurate disclosure to the Government and our customers. However, we shall maintain our confidential information and trade secrets. As part of our commitment to honesty, we assure that our financial transactions are lawful and made for the purpose as authorised by our Management.

Neutrality

We strive to ensure neutrality and fairness in our business dealings as well as within the organisation. We are committed to treat our staff, competitors, suppliers and customers fairly and ethically. We are committed to equal employment opportunities immaterial creed, colour or race consistent with the Laws of Malaysia.

Discipline

We believe in ensuring proper conduct, control, orderliness and restraint being applied by the Management, staff, suppliers and customers. In this regard our staff are to ensure compliance with our code of conduct towards work and responsibility. Members of staff are to respect each other regardless of designation. Respect should also be shown to suppliers and our customers. All efforts are continuously made to ensure that members of staff are informed of policies, progress and plans of the organisation. As a reflection of our effort to be disciplined we look forward for our customers and suppliers to adopt proper conduct, control, restraint and orderliness in their dealings.

Uncompromising Quality

We are dedicated to provide products and services which are defect free. In our untiring effort to ensure quality, research and development activities are our priorty. In this regard we are committed that opportunity should be provided to members of staff to pursue their goal. We treat feedback of our customers seriously as to ensure zero defect and quality in product and services. We believe that aspect of quality should not be compromised to ensure our customers attain success in their educational experience.

Commitment

We are committed to this code and principles of accountability and responsibility. Members of our staff are required to be accountable and responsible for their action and towards conforming with company policies.The principle of accountability and responsibility extends to communication within the organisation and with our customers. Members of staff provided with internet facility are to ensure that such connection is primarily for business use and are not permitted to abuse access for personal purposes.

Transparency

Members of our staff should avoid any activity which leads or likely to lead to a conflict of interest. Members of staff and their family members are not permitted to accept any gifts or hospitality that is offered in connection with ordinary course of business. Members of staff irregardless of designation are required to fully disclose to the Chief Executive Officer of any such offer. Members of staff are not permitted to profit or assist others to profit due to exercise of influence, information or position.

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Implementation of this code

This code is our commitment to our suppliers and customers and members of staff shall be bound by this code as well as the Smart Reader® Employee Handbook. It is the responsibility of each staff to promote and comply with this code. All potential and actual violation of this code shall be investigated and action shall be taken in accordance with the existing internal procedures.

All potential and actual violation of this code shall be communicated directly to the Chief Executive Officer via mail or through electronic channel by e-mailing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

All communication shall be treated with strictest confidence. Communication may also be submitted anonymously. Smart Reader® Worldwide Sdn Bhd would ensure that staff and customers submitting any communication would face no adverse work related consequences.