CODE OF CONDUCT

Smart Reader® Worldwide Sdn Bhd established with a motto in providing “The Educational Experience For Success” is committed to promote good conduct. The said CONDUCT or also known as “Smart Reader® Values” is enshrined in our code of conduct. Smart Reader® Worldwide Sdn Bhd is committed to promote integrity and to ensure good business ethics. Every employee of Smart Reader® Worldwide Sdn Bhd is expected to CONDUCT himself or herself in accordance with this code.

Compliance

Smart Reader® Worldwide Sdn Bhd is committed to the highest standard of integrity and full compliance with all applicable laws. We are also committed to the United Nations Declaration of The Rights of The Child 1959 or any other United Nation Declaration pertaining to children ratified by the Government of Malaysia.

Smart Reader® Worldwide Sdn Bhd respects trademarks and/or copyright owned by others. Hence, as owner of Intellectual Property we justly expect the same from others.We would endure to strictly comply and enforce all laws and regulations in force pertaining to copyright and trademarks in jurisdictions in which we operate.

Openness

We believe and uphold to the principle of honesty and truthfulness in our words and action within our organisation, and with our suppliers and customers.

In our journey to provide Educational Experience for Success, we strictly adhere to honesty in our business dealings. We promise to provide full, fair and accurate disclosure to the Government and our customers. However, we shall maintain our confidential information and trade secrets. As part of our commitment to honesty, we assure that our financial transactions are lawful and made for the purpose as authorised by our Management.

Neutrality

We strive to ensure neutrality and fairness in our business dealings as well as within the organisation. We are committed to treat our staff, competitors, suppliers and customers fairly and ethically. We are committed to equal employment opportunities immaterial creed, colour or race consistent with the Laws of Malaysia.

Discipline

We believe in ensuring proper conduct, control, orderliness and restraint being applied by the Management, staff, suppliers and customers. In this regard our staff are to ensure compliance with our code of conduct towards work and responsibility. Members of staff are to respect each other regardless of designation. Respect should also be shown to suppliers and our customers. All efforts are continuously made to ensure that members of staff are informed of policies, progress and plans of the organisation. As a reflection of our effort to be disciplined we look forward for our customers and suppliers to adopt proper conduct, control, restraint and orderliness in their dealings.

Uncompromising Quality

We are dedicated to provide products and services which are defect free. In our untiring effort to ensure quality, research and development activities are our priorty. In this regard we are committed that opportunity should be provided to members of staff to pursue their goal. We treat feedback of our customers seriously as to ensure zero defect and quality in product and services. We believe that aspect of quality should not be compromised to ensure our customers attain success in their educational experience.

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